Terms of Service

PolicyGen provides automated software tools that assist users in creating, editing, customizing, and generating business and legal-document templates using information provided by the user and automated technologies, including artificial intelligence.

The Service may allow users to generate documents including:

• Privacy Policies;
• Terms of Service;
• Cookie Policies;
• Legal Disclaimers;
• Refund Policies;
• business policies;
• compliance-related documents; and
• other documents or templates that may become available through the Service.

PolicyGen may add, remove, modify, or discontinue features at any time, subject to applicable law.

PolicyGen is a technology and software service and is not a law firm.

PolicyGen does not provide legal representation, legal opinions, or individualized legal advice through the Service.

The documents and content generated through the Service are automated outputs based on information provided by the user and the configuration of the Service.

Use of PolicyGen does not create an attorney-client relationship between you and PolicyGen, its owners, operators, employees, contractors, or service providers.

If you require legal advice concerning your particular circumstances, you should consult a qualified attorney licensed in the relevant jurisdiction.

PolicyGen uses artificial intelligence and automated technologies to generate and customize content.

AI-generated content may contain:

• errors;
• omissions;
• inaccurate information;
• outdated information;
• inappropriate provisions;
• incomplete provisions; or
• provisions that do not apply to your specific circumstances.

You are responsible for reviewing all generated documents before using, publishing, distributing, or relying upon them.

PolicyGen does not guarantee that an AI-generated document is legally sufficient, enforceable, complete, accurate, or compliant with every law or regulation applicable to your business.

The quality and relevance of generated documents depend in part on the information you provide.

You are responsible for ensuring that information submitted to PolicyGen is:

• accurate;
• complete to the extent reasonably necessary;
• current;
• lawful;
• relevant to the requested document; and
• not misleading.

PolicyGen does not necessarily independently verify information submitted by users.

You should not submit unnecessary passwords, payment-card information, government identification numbers, highly sensitive personal information, or confidential information that is not required for the requested Service.

You may use the Service only if you are legally capable of entering into a binding agreement under the laws applicable to you.

If you use PolicyGen on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms.

The Service is intended primarily for businesses, organizations, professionals, and other users capable of entering into legally binding agreements.

Certain features may require you to create an account.

You are responsible for:

• providing accurate registration information;
• maintaining the confidentiality of your credentials;
• protecting access to your account;
• ensuring that information associated with your account remains accurate; and
• all activities occurring through your account, subject to applicable law.

You must notify PolicyGen if you believe that your account has been accessed without authorization.

PolicyGen may suspend or restrict an account where reasonably necessary to protect the Service, users, or third parties, investigate suspected abuse, prevent fraud, or comply with applicable law.

Certain features of PolicyGen may require payment of a subscription fee or other charge.

The applicable price will be displayed before you complete the relevant purchase.

Subscription plans may include:

• monthly subscriptions;
• annual subscriptions;
• one-time purchases;
• usage-based services; or
• other pricing models introduced by PolicyGen.

Unless otherwise stated, subscriptions automatically renew for the applicable subscription period until cancelled.

By purchasing a recurring subscription, you authorize the applicable payment provider to charge the applicable fees according to the selected billing period.

PolicyGen may change its pricing, plans, features, or subscription structure from time to time.

Price changes for existing recurring subscriptions will be communicated in accordance with applicable law and the applicable subscription terms.

A price change will not retroactively alter fees that have already been charged.

Payments may be processed through third-party payment providers.

PolicyGen may not receive or store complete payment-card information.

Your payment may be subject to the payment provider's own terms and privacy policy.

You authorize PolicyGen and its payment provider to process applicable charges associated with your selected plan or purchase.

You may cancel a recurring subscription through the cancellation functionality provided by PolicyGen or the applicable account interface.

Cancellation generally prevents future renewal but does not automatically reverse charges that have already been processed, except where a refund is required by applicable law or provided under an applicable refund policy.

Your access may continue until the end of the applicable paid subscription period unless otherwise stated.

Refund eligibility is determined by the applicable refund policy, the terms presented at the time of purchase, and mandatory consumer-protection laws that apply to the transaction.

Nothing in these Terms is intended to remove or restrict a consumer's mandatory statutory rights.

Where applicable law provides a right to cancel a transaction or obtain a refund, those rights will apply notwithstanding any conflicting provision of these Terms.

Documents generated through PolicyGen are provided as automated templates and informational resources.

You are responsible for:

• reviewing the document;
• checking its accuracy;
• confirming that it reflects your actual business practices;
• checking applicable jurisdictional requirements;
• making necessary modifications;
• obtaining professional legal review where appropriate; and
• determining whether and how the document should be used.

PolicyGen does not guarantee that a generated document will satisfy the requirements of a particular jurisdiction, regulator, court, customer, business partner, or other third party.

PolicyGen does not guarantee that any document generated through the Service:

• complies with all applicable laws;
• satisfies GDPR requirements;
• satisfies Israeli legal requirements;
• satisfies U.S. federal or state requirements;
• satisfies UK requirements;
• satisfies industry-specific requirements;
• is legally sufficient;
• is enforceable;
• is complete;
• is current; or
• prevents legal claims, regulatory action, penalties, disputes, or other consequences.

Legal requirements may differ according to jurisdiction, industry, business model, technology, data-processing practices, and individual circumstances.

The PolicyGen website, software, platform, branding, design, interface, source code, databases, functionality, and original content are owned by or licensed to PolicyGen and are protected by applicable intellectual-property laws.

Except as expressly permitted by these Terms, you may not:

• copy;
• reproduce;
• modify;
• distribute;
• sell;
• lease;
• sublicense;
• reverse engineer;
• decompile;
• scrape;
• exploit; or
• create derivative works from

the PolicyGen Service or its underlying technology.

You retain ownership of the information and content that you submit to PolicyGen, subject to the rights necessary for PolicyGen to provide the Service.

Subject to applicable law and our Privacy Policy, you grant PolicyGen a limited, non-exclusive license to process, store, reproduce, transmit, and otherwise use submitted content as reasonably necessary to:

• provide the Service;
• generate documents;
• maintain your account;
• provide customer support;
• maintain security;
• prevent fraud and abuse;
• improve and operate the Service; and
• comply with legal obligations.

This license ends when the relevant content is deleted, except where retention or continued processing is legally required or reasonably necessary for legitimate business purposes.

You may not use PolicyGen to:

• violate applicable law;
• infringe intellectual-property rights;
• violate privacy rights;
• impersonate another person or organization;
• submit fraudulent or misleading information;
• distribute malicious software;
• attempt unauthorized access;
• interfere with the operation of the Service;
• circumvent security controls;
• scrape or systematically extract Service data without authorization;
• reverse engineer the Service;
• use automated systems to abuse or overload the Service;
• upload content that you do not have the right to use; or
• use the Service for fraudulent, abusive, or unlawful purposes.

PolicyGen may take appropriate action where misuse is detected, subject to applicable law.

Unless specifically requested and supported by a particular PolicyGen feature, you should not submit:

• passwords;
• authentication credentials;
• payment-card numbers;
• government identification numbers;
• highly sensitive health information;
• biometric information;
• confidential information unrelated to the Service; or
• other highly sensitive personal information.

If you choose to submit such information, you are responsible for ensuring that you have a lawful basis and appropriate authority to do so.

PolicyGen may integrate with or rely upon third-party services, including:

• AI providers;
• cloud infrastructure;
• payment processors;
• analytics services;
• authentication providers;
• email providers;
• hosting providers;
• security services; and
• other technology providers.

Third-party services may have their own terms and privacy policies.

PolicyGen is not responsible for third-party services that it does not control, except to the extent required by applicable law.

We seek to maintain the availability and reliability of the Service but do not guarantee that the Service will:

• always be available;
• operate without interruption;
• be error-free;
• be free from vulnerabilities;
• operate at a particular speed; or
• remain unchanged.

The Service may occasionally be unavailable because of:

• maintenance;
• updates;
• technical failures;
• security incidents;
• third-party service interruptions;
• infrastructure failures;
• circumstances beyond our reasonable control; or
• other operational reasons.

PolicyGen may modify, suspend, replace, or discontinue any part of the Service at any time.

This may include changes to:

• features;
• pricing;
• document types;
• AI functionality;
• integrations;
• storage limits;
• subscription plans; or
• other functionality.

Where required by applicable law, users will receive appropriate notice of material changes.

Your use of the Service is also governed by the PolicyGen Privacy Policy.

The Privacy Policy explains how personal information is collected, used, stored, disclosed, and protected.

PolicyGen will use reasonable measures to protect confidential information submitted through the Service.

However, you acknowledge that internet transmission and electronic storage cannot be guaranteed to be completely secure.

You should avoid submitting information through the Service that is not reasonably necessary for the Service.

To the maximum extent permitted by applicable law, the Service and generated content are provided on an "as is" and "as available" basis.

PolicyGen makes no guarantee regarding the accuracy, completeness, reliability, suitability, availability, or legal sufficiency of the Service or generated content.

Nothing in these Terms excludes or limits any warranty, representation, liability, or statutory right that cannot lawfully be excluded or limited.

To the maximum extent permitted by applicable law, PolicyGen and its owners, operators, affiliates, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or similar damages arising out of or relating to the use of the Service.

This may include, where legally permitted:

• loss of profits;
• loss of revenue;
• loss of business opportunities;
• loss of data;
• business interruption;
• regulatory consequences; or
• reliance on generated documents.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

To the extent permitted by applicable law, you agree to indemnify and hold harmless PolicyGen and its owners, operators, affiliates, employees, contractors, and service providers from claims, losses, liabilities, damages, costs, and reasonable expenses arising from:

• your unlawful use of the Service;
• your violation of these Terms;
• your violation of third-party rights;
• content or information submitted by you; or
• your misuse of generated documents.

This provision does not apply to the extent that the relevant claim results from PolicyGen's own unlawful conduct or liability that cannot legally be shifted to you.

PolicyGen may suspend or terminate access to the Service where reasonably necessary if:

• you materially violate these Terms;
• you engage in fraudulent or abusive activity;
• your use creates a security risk;
• your use violates applicable law;
• payment obligations remain unpaid; or
• suspension is reasonably necessary to protect the Service or other users.

Where required by applicable law, PolicyGen will provide appropriate notice or an opportunity to remedy the relevant violation.

You may stop using the Service at any time.

Upon termination:

• your right to use the Service may end;
• access to your account may be restricted;
• recurring subscriptions may stop renewing; and
• certain information may be retained where required or permitted by applicable law.

Provisions that by their nature should survive termination will continue to apply, including provisions concerning intellectual property, disclaimers, limitations of liability, and dispute-related matters.

PolicyGen is operated from Israel and may provide services to users worldwide.

If you access the Service from another jurisdiction, you are responsible for complying with laws applicable to your use of the Service.

Nothing in these Terms is intended to remove mandatory consumer, privacy, or other legal rights applicable to users in jurisdictions where such rights cannot lawfully be excluded.

These Terms shall be governed by and interpreted in accordance with the laws of the State of Israel, except to the extent that mandatory laws applicable to a particular user or transaction require otherwise.

Nothing in this section is intended to deprive consumers of mandatory protections that cannot lawfully be excluded under the laws applicable to them.

PolicyGen may modify, update, replace, or otherwise change these Terms from time to time.

Changes may be made to reflect:

• changes to the Service;
• new features;
• changes in pricing;
• changes in technology;
• changes in applicable law;
• changes in our business operations;
• security requirements; or
• other legal or operational requirements.

The owner or operator of PolicyGen reserves the right to make changes to these Terms at any time.

Where required by applicable law, material changes will be communicated through an appropriate notice, which may include a notice on the website, within the Service, by email, or through another legally appropriate method.

Your continued use of the Service after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Nothing in an updated version of these Terms will remove or restrict mandatory consumer or other legal rights that cannot lawfully be removed or restricted.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the maximum extent permitted by applicable law.

The invalid provision will be interpreted or modified to the minimum extent necessary to make it enforceable, where legally permitted.

Failure by PolicyGen to enforce any provision of these Terms does not constitute a waiver of the right to enforce that provision in the future.

These Terms, together with the PolicyGen Privacy Policy and any additional terms expressly incorporated into the Service, constitute the applicable agreement governing your use of PolicyGen, subject to any mandatory rights or obligations imposed by applicable law.

Where a specific product or feature has separate terms, those terms may also apply.

Nothing in these Terms is intended to exclude, waive, or restrict:

• mandatory consumer rights;
• mandatory privacy rights;
• statutory rights;
• rights that cannot legally be waived;
• liability that cannot legally be excluded; or
• protections provided by applicable law.

If any provision of these Terms conflicts with a mandatory legal requirement, the mandatory legal requirement will prevail to the extent of the conflict.

By accessing or using PolicyGen, creating an account, purchasing a subscription, or using any feature of the Service, you acknowledge that you have read and understood these Terms and agree to comply with them, subject to any mandatory rights applicable to you under law.